We strive to make your visit at northsideh2.com a pleasant experience. In this help section, you will find answers to some frequently asked questions. If you can't find the answer you are looking for, please contact our customer service located at the bottom of this page.
How do I find a product? The easiest and fastest way to find a product is to make use of our powerful search capability. Simply type in keywords in the search box to find all products with matching keywords. Please keep in mind that a search will only show products with ALL matching keywords. Therefore, entering more keywords will return less matching products and vice versa.
How do I browse the store? If you are not looking for anything in particular, you can browse the store by categories. If you click on a top level category, you will find featured products under that category. To browse all products under that top level category, you can click on a sub category under it to find all products under that sub category. There may be too many products under a sub category to display on one page. You can jump to the next page by using the links at the top and bottom of the page.
How do I place an order? You can place an order by calling us at 404-201-3533 or emailing us at .
What is our privacy policy? At northsideh2.com, we respect and value our customer and their privacy. The personal information you submit to us are used for purchase processing and account maintenance purposes only. This information are used to better serve our customer and will not be transfer to a third party for any reason.
If you need further assistance, please do not hesitate to email us at .
CompanyInformation
Company Address: Northside Customs 1184 Spring Street (Midtown) Atlanta, GA 30309 404-874-5665 404-551-2409 (fax)
Sales & Product Questions: For sales or customer service including price quotes, product
availability, policies, and shipping please email INFO@odsmotorsports.com
POLICIES Safe and Secure Ordering, Guaranteed Credit card security
is a top priority for us, and we guarantee 100% secure ordering.
Our secure server software is the industry standard for a secure
online transaction. We use Secure Sockets Layer (SSL) technology,
which encrypts your credit card number, name, and address, ensuring
that your personal information cannot be read as it is transmitted
over the Internet. All credit card information utilizes
state-of-the-art SSL encryption technology and is SET compliant.
Payment Methods NORTHSIDE CUSTOMS accepts these major Credit cards:
American Express, Master Card, Visa, and Discover. Shipping:
NORTHSIDE CUSTOMS ships all of its products via UPS, FedEx, or Airborne
Ground. UPS Ground shipping time ranges from 5 to 10 business
days, dependent on your location. Please note that your order
may arrive in more than one box from more than one location
to service your order as quickly as possible. All shipping charges
are $29.95 per item. Product Availability: Many of our products
ship within ship within 3 - 5 days of placing your order (not
including weekends, holidays, or the day the order was placed).
Some specialty products require a longer lead-time. In such
circumstances, our Customer Service team will notify you those
lead-times via email. We will do everything we can to ship your
order as soon as possible. You can return or exchange your purchase
within 15 days after the shipment date if you are dissatisfied
for any reason, a 25% restocking fee will apply to all returns.
All returns MUST be accompanied by a return authorization number
and must be received at NORTHSIDE CUSTOMS within 20 days after the
shipment date. All products must be undamaged, unopened, and
with all factory packaging / paperwork to be eligible for return
or exchange. Shipping charges that you incurred will not be
refunded unless the return is due to our error. We inspect each
product before it is shipped to make sure that there is no damage
before it leaves the warehouse. If your product arrives damaged,
please contact us immediately so we can help you file a claim
with the shipping company. We realize that problems may occur
and are committed to working with you to assure your complete
satisfaction with your purchase. Therefore, if you have any
problems or have any questions regarding fit/finish, warranty,
or returns please contact us. It is our goal to respond to all
of your questions and issues within 24-48 hours. Please submit
your questions to the proper department. We promise that you
will receive the fastest possible service. The use of this site
is governed by the policies, terms and conditions set forth
below. Please read them carefully. By using this site, you agree
to these terms of use. If you do not agree to these terms, you
may not use this site. NORTHSIDE CUSTOMS reserves the right, at any
time, to modify, alter, or update these Terms of Use, and you
agree to be bound by such modifications, alterations, or updates.
Typographical Errors: In the event a product is listed at an
incorrect price due to typographical error or error in pricing
information received from our suppliers, NORTHSIDE CUSTOMS shall
have the right to refuse or cancel any orders placed for product
listed at the incorrect price. NORTHSIDE CUSTOMS shall have the right
to refuse or cancel any such orders whether or not the order
has been confirmed and your credit card charged. If your credit
card has already been charged for the purchase and your order
is canceled, NORTHSIDE CUSTOMS shall immediately issue a credit to
your credit card. Copyright Everything on our web site is copyrighted
(unless otherwise noted) and may not be used except with our
express written consent. Use of these images by you or other
third parties for purposes other than placing an order with
our web site, or using this site as a shopping resource is strictly
prohibited and may violate the copyright laws, trademark laws,
privacy laws and other laws and regulations. Nothing contained
on this site may be construed as granting any license or right
to use any of our trademarks or service marks without our prior
written consent. Trademarks all trademarks, service marks, and
trade names (collectively the "marks") that appear on our site
are proprietary to NORTHSIDE CUSTOMS or other respective owners that
have granted NORTHSIDE CUSTOMS the right and license to use such
marks. Hummer and H2 are registered trademarks of General Motors
Corporation and are used for identification purposes only. NORTHSIDE CUSTOMS and its products are not affiliated with General Motors
Corporation products. Disclaimers and Your Safety All information,
services, products, and materials contained on this site, including
text, graphics, and links, are provided on an "as is" basis
with no warranty. To the maximum extent permitted by law, NORTHSIDE CUSTOMS disclaims all representations and warranties, express or
implied, with respect to such information, services, products,
and materials, including, but not limited to, warranties of
merchantability, fitness for a particular purpose, title,
non-infringement, freedom from computer virus, and implied
warranties arising from course of dealing or course of performance.
In addition, NORTHSIDE CUSTOMS does not represent or warrant that
the information accessible via this site is accurate, complete,
or current. Price and availability information is subject to
change without notice. Promotions certain offers may only apply
to first time customers. These offers exclude all taxes and
shipping fees. These offers may not be valid with any other
coupons or discounts and may not be applied to previously placed
orders. Coupons have no cash value. NORTHSIDE CUSTOMS reserves the
right to refuse to allow certain businesses, such as auto dealers
and repair facilities, to purchase products pursuant to these
special promotions. NORTHSIDE CUSTOMS reserves the right to establish
minimum purchase amounts required to qualify for any special
offers. Order Acceptance The receipt of an e-mail order confirmation
does not constitute the acceptance of an order or a confirmation
of an offer to sell. NORTHSIDE CUSTOMS reserves the right, without
prior notification, to limit the order quantity on any item
and/or refuse service to any customer. Verification of information
may be required prior to the acceptance of any order. Dispute
Resolution If any controversy, dispute or claim arising out
of or related to your use of this site arises, the dispute will
be resolved exclusively by binding arbitration in accordance
with the commercial arbitration rules of the American Arbitration
Association. However, NORTHSIDE CUSTOMS will have the right to petition
a court of competent jurisdiction for the entry of injunctions
and orders for specific performance relating to your unauthorized
use of NORTHSIDE CUSTOMS trademarks, service marks, copyrights, patents,
trade secrets or other intellectual property (collectively,
the "Intellectual Property") or any act or omission by you that
may impair the goodwill associated with the Intellectual Property.
Enforcement all litigation, court proceedings, arbitration
proceedings, mediation proceedings, lawsuits, court hearings,
and other hearings initiated by you must and will be venue
exclusively in Atlanta, Georgia.
The laws of the state of Georgia will govern this Terms of Use
and the relationship between you and NORTHSIDE CUSTOMS as if you
signed this Terms of Use in Georgia. The provisions of this
Terms of Use, which conflict with or are inconsistent with applicable
governing law will be superseded and/or modified by such applicable
law only to the extent such provisions are inconsistent. Limitation
on Liability NORTHSIDE CUSTOMS will not be liable for any direct,
indirect, special, punitive, incidental, exemplary or consequential
damages, or any damages whatsoever, even if NORTHSIDE CUSTOMS has
been previously advised of the possibility of such damages,
whether in an action under contract, negligence, or any other
theory, arising out of or in connection with the use, inability
to use, or performance of the information, services, products,
and materials available from this site. These limitations will
apply notwithstanding to any failure of essential purpose of
any limited remedy. Because some jurisdictions do not allow
limitations on how long an implied warranty lasts, or the exclusion
or limitation of liability for consequential or incidental damages,
the above limitations may not apply to you. External Sites this
site may include links to other sites on the Internet that are
owned and operated by third party vendors and other third parties
(the "external sites"). You agree that NORTHSIDE CUSTOMS is not
responsible for the availability of, or the content located
on or through, any external site. You should contact the site
administrator or Webmaster for those external sites if you have
any concerns regarding such links or the content located on
such external sites.
